TeraLeap

Engageware Success Story

Transcript

It's a very professional yet easy solution. Hi, I'm DJ Haskins, senior director of marketing at Engageware. Engageware is a customer engagement solution provider. We offer our three core products to mostly the financial services industry. I've always wanted to have, video testimonials from our customers that we could leverage across our website, across social media, that we could use to push out, you know, during the sales cycle, and I'd always been intimidated about how much work it would be and how much...

you know, how expensive it would be in terms of a production crew and post-production and all of that stuff. In our, my heart of hearts, I know how important video testimonials are. We really need video testimonials, and we need more than one, right? We, as I mentioned, we have three core solutions, so I wanted, I wanted to have one for each of our product. I was very relieved and, and happy when I, when, when we heard about TeraLeap and, and the, the reality that we could make this happen, relatively easily, or, or very easily for that matter.

When I first spoke with Alex and the TeraLeap team, those were some of my questions, like, "Well, tell me how this works." Like, I get it, like, I get it that you'll produce them, but there's so much more to that, right? And oh, you guys do the actual interviews. Oh, you mail the kits out ahead of time. Oh, you do all the reminders. Oh, you actually do the production of it. Oh, you actually do the post-production of it. Oh, you send it to the customer for, for, feedback. Oh, it's really easy. Oh, I get the... So it was a series of like, well, this all makes sense.

I definitely recommend TeraLeap, and in fact, I have. I've shared it with, with, with my network, in person and online just about, "Hey, I wish I knew about this a year ago," right?