GradGuard Success Story
Transcript
Every time that I get an email that says a new video is ready for review, it's like Christmas around here 'cause it's just so good. My name is Natalie Hubertus. I am the senior director of marketing at Grad Guard. When I first started at Grad Guard about four and a half years ago now, mission critical was to get customer testimonials. I think we all know how important customer testimonials are. So when I first started, I gathered some on my own, took a lot of work. It was basically all I did for a few months.
And then a few years went by, I got caught up in other things. We have a lean marketing team, and then it occurred to me we should probably get some new testimonials. And I was a little hesitant because I didn't wanna spend as much time as I did four years ago gathering testimonials, and I wanted to take it up a notch. The quality was never there, and I struggled with coaching our customers through how to set up the camera properly, how to speak clearly into the mic, the little things that were just really tedious. And so I think I found TeraLeap through a LinkedIn ad, and finding them has completely transformed our customer testimonial gathering process.
Just by you handing them someone who has raised their hand, who is willing to speak on behalf of being a customer of your company, they not only take a professional and seamless approach with setting up an interview, conducting the interview, writing a script, and editing, they produce it in a timely manner. They take feedback well, and I think over time they really are perceptive to what your brand is looking for. TeraLeap solved the challenge of me doing more with less. If another marketer said, "I don't have the time or the budget to do video testimonials", I would say, "Me too, and this is why you need to work with TeraLeap." I would absolutely recommend TeraLeap, especially to lean marketing teams, but to really anyone who is looking to gather customer testimonials in a stress-free way.
For the price, you can't beat it.