
Prismatic Success Story
Transcript
I absolutely think that customer testimonials are a good place to invest your marketing dollars. I think there was a lot of frustration internally that we had very happy customers and no easy way to show prospects, those stories. It was definitely a weakness not having case studies or customer testimonials on our website. I think there's always a little trepidation with having third parties, interact directly with your own customers. You work so hard at those relationships.
You wanna make sure that the, the company that you work with to do those video testimonials is really gonna make it a good experience for your customers. We ultimately decided on TeraLeap because it just really seemed like the end-to-end solution. We were able to really take advantage of the very deep, very specific expertise that they have from getting customers on the phone in the first place to editing those into a really polished video to, to how you can use them and take advantage of them in your marketing efforts.
Having the data points that we gathered during our video testimonials to be able to drive the equations and drive the results that we could show on our ROI calculator was just fantastic. It was very easy for me. It was very easy for my customers. I even had, one of them just write a note back to me commenting that, that TeraLeap had made the process so easy. This was a, a really time effective and cost effective option for us. It's just incredible to get, get those kind of successes on camera in people's own words.