Vitally Success Story

0:00Testimonials are one of the most valuable pieces of content you can create, as a marketer. They are the voice of your customer. My name is William Wickey, and I'm the head of growth at Vitally. Vitally is a customer success platform where we make it easy for you to gather all your customer-facing data in one place. Video testimonials were one of the very first things I did when I came on board at Vitally, one of the first pieces of content we prioritized. And Vitally is fortunate to have lots of very happy customers, but no one really knew that. we didn't have a way to showcase it, and we wanted to leverage one of our most valuable assets, our customer.

0:35There is a lot of bandwidth on the marketing end that goes into getting the commitment, getting the customer set up, actually filming and producing that case study, in addition to the cost. This is actually the second company I've been with where I've used TeraLeap. I grew with them at that company, and now here at Vitally, we're doubling down. The process that TeraLeap is following in terms of the automated scheduling, tracking of the video production through their dashboard, all that makes it really easy to know where we stand with content that's coming through the pipe.

1:06So we're usually scheduling a couple case studies at once, and, they're in, in various stages of production at any given time. The whole process end to end is a series of emails between myself, TeraLeap, and the customer. I sit down in the videos to, to just hear what our customers are saying, but it all runs very automatically. So that is the real value to me. It's the high quality end result, and then it's the process that we're following that makes it easy for my team. I'd recommend TeraLeap to everyone. if you're a B2B company especially, have a conversation with them.

1:40See what they can do for you. You should be filming case studies one way or another. I think the easiest way to do it is with TeraLeap.