TeraLeap

StackState Success Story

Transcript

We wanted the customer to tell the story in- instead of us telling the story. I think that's way more powerful. My name is Henrieke. I'm a freelance content marketer, and I write and create blog posts, social media posts, but also videos for customers. So one of the things that is always on top of my mind is that I want to produce as much high-quality content as possible. It's the most powerful when our customer tell their own story.

We realized, you know, to make things personal and also to have some variety in the type of content that we create, we wanted to have more video content. I wanted to interview customers on site, but we have customers all over the world. So I realized, well, that's not really, that's not really effective or even realistic. So what is amazing about working with TeraLeap is that even though you're recording remotely, they really make sure that, you know, the quality of the audio is as high as possible, that, you know, the lighting is as good as possible.

They really know what they're talking about, so i- I really feel like they take the work off of my plate. It's scheduling, recording, and editing customer videos into a great customer story. So our KPI in the beginning of this year, the first quarter, was to have at least three customer assets, and with the help of TeraLeap, we succeeded because they helped us create three customer videos within three months. I would definitely recommend TeraLeap because, first of all, they are great at project management.

They know what they're talking about. They know what they're talking about when, you know, doing customer video marketing. They know how to make your customer feel comfortable. They're great at editing. When you have, you know, feedback, they, they take that into account. I think it's a, it's a great company to work with.