TeraLeap

Foleon Success Story

Transcript

So building a, a community of brand advocates is all about having our customers tell our, our story for us. So we want them to share in their own words the value that they get from our platform and the results that they're seeing. Hi, I'm Dennis. I do customer marketing at Foleon. We're a content creation platform that makes it easy for anyone to create interactive content that's 100% on brand. In customer marketing, I work on s- strengthening our customer relationships, with the end goal of building a community of brand advocates.

Customer stories are really important for us because they show prospective customers what other companies are doing with our product and the results that they've seen. But our customer base is, is, is pretty much global, which is really why we've needed a solution that would allow us to capture videos anywhere around the world, remotely, without all the hassle and all the, going back and forth with customers. Well, we came into contact with TeraLeap when we recorded a testimonial video for one of the software, providers that we use at Foleon. we were so impressed by how the interview went and also how quickly they came to a good result.

They managed the booking of the customer and, and the timelines and helping the customer prepare, to also owning or, facilitating the interview itself, and then doing all the video editing and feedback rounds afterwards. But once you get the first video done and you're happy with the outline and the way it looks, well, then you can just start scaling. All of our customers have been really excited, about the process and how efficient it was and how easy it was and how professional, the interview went and how good the result was.

I definitely recommend TeraLeap to any company. Being able to scale customer videos without having to do all the heavy lifting yourself has been hugely beneficial for us and has, has played a big role in the, the, in growing our company.