Give and Take Success Story

0:04Hi, I'm Sarah Allen-Short. I'm Vice President of Sales and Marketing at Give and Take, and we help companies improve generosity, trust, gratitude, and connection among employees. It can be really hard for prospective clients to understand what we do and how we do it, and so a testimonial is actually one of the most valuable marketing assets that we have because it lets our customers explain what we do for them in their own words. It just shortens the sales cycle. It, it makes the trust happen faster. I did video testimonials at my last company, and it was incredibly expensive and time-intensive.

0:38And I'm at a startup now. We just don't have that kind of budget. We don't have those kind of resources. We decided to start working with TeraLeap, to be honest, as an experiment. My main concerns were really the time that was gonna be involved for me and for my customers and the cost. And with TeraLeap, neither one of those has been an issue. They manage everything from sending the kit out, to scheduling the interview, to coming up with the questions, and the cost has been incredibly reasonable for the value. I feel very comfortable and confident in the way that they are interacting with my customers.

1:12Getting to see myself how much our customers love us, that it's, it- it's really validating and it's useful not only in the sales process, but encouraging my employees and my team to feel good about the company they work for. The reason I would recommend TeraLeap is because they make the process incredibly smooth and easy. In a two weeks time, you have a video that you can start sending out with your best asset, which is a customer testimonial.